Currency, Shipping & Returns

Prices shown on this website are in Canadian dollars.  You will be billed in Canadian dollars. If your credit card is in a different currency, your credit card company will automatically convert the Canadian dollar amount to your currency.

 Shipping:

Includes ship charge/handling/packing.

Standard Shipping & Handling Charges for USA & Canada:

 Order total:

 Shipping & Handling:

Under $15.00

$5.95

$15.01-$60.00

$15.95

 $61.00-$200.00

$19.95

 $201.00 and up

We pay your shipping!

 


International customers: please contact for a postage quote.  International air mail rates quoted are estimates only; the actual postage for your order may be different depending on the size & weight of the items ordered. 

Items that are small and light that fit in an envelope (under 500g, and less than 2mm thick) will be shipped by letter mail for a lower postage rate.

Taxes

As we are located in Alberta, Canadian customers pay ONLY the 5% GST - there is no Provincial sales tax! Customers located in NL, NB, NS, and ON pay 13% HST, customers located in BC pay 12% HST, and customers in Quebec pay 8.5%.

US & International customers are NOT charged any sales tax! (Please note that in some cases US or International customers may have to pay your post office a duty/tax fee upon acceptance of the parcel. This varies in each State or international country - contact your local post office or customs office to see if any duty/tax will apply.)

Returns

If you are not satisfied with an item, return it, in new condition, with the order copy, within 30 days, for an exchange or refund. Items which have been used or laundered cannot be returned.  Hygienic items such as breastpumps cannot be returned once the product package is opened.  Postage fees are not refundable.

Delivery

Orders are shipped by Canada Post.   Items shipped to Canadian addresses take 5-15 days for delivery, depending on where you live. Orders shipped to the USA can take up to 15 business days for delivery. International customers will be e-mailed with shipping options & costs before orders are shipped - delivery times will vary depending on the shipping option chosen.

Out of Stock items

In the rare occurrence that an item is out of stock, you will be contacted to see if you wish to stay on order for the item, or change/cancel an order.